Family-run. Word-of-mouth trusted.
Chris and Joanne Roper opened Pemberton Auto Services in 1986 on 15th Street West in North Vancouver. Nearly four decades later, the shop still operates from the same address with the same founding principle: fix it right the first time, and never recommend work that isn't needed.
Clean, organized, transparent
Walk into Pemberton Auto and the first thing you notice is the facility itself: spotless, organized, and methodical. Chris runs the shop the way he approaches every repair — with precision and care. The team prioritizes clear communication, sticking to budgets, and building trust through consistency.
Typically booked 1–2 weeks out due to word-of-mouth demand. Chris has been known to squeeze in emergency cases when he can.
Foreign, domestic, vintage
The shop services all makes and models, from daily drivers to classic and vintage vehicles. Whether you need an oil change, brake work, transmission repair, or diagnostics on a rare car, the team has the experience and equipment to handle it. AAA Approved and BBB A+ Accredited since 2014.
Built on referrals
Pemberton Auto has never had a website. Every customer comes through a referral from a friend, family member, or long-term client. That level of loyalty doesn't happen by accident — it's earned through decades of doing the work right, treating people fairly, and never cutting corners.